The concierge
Short questions, honest answers
Ordering
You upload a photo of your cat, choose a style and see the portrait before you pay for anything. Only once you approve it and order do we print — and within five working days it hangs on your wall.
The price depends on the size: from €39 for the smallest portrait (10 × 15 cm) to €159 for the largest (30 × 40 cm). The frame is always included — you choose the colour during ordering; which colours are available varies per size.
Yes. Send a photo with both animals in it, or email us beforehand — then we will think along about a coherent portrait or a diptych.
The portrait
A sharp photo at eye level, in daylight and without flash. The more detail in the fur and the eyes, the richer the portrait. A phone photo is fine, as long as it is sharp.
Yes, as a tool — not as a gimmick. Modern imaging technology gets us to a good starting point faster; the choices, the adjustments and the final check remain human work.
On Hahnemühle Photo Rag at 308 g/m²: matte, 100% cotton. We print with pigment ink and check every sheet by hand.
Yes. Many portraits are made precisely in remembrance — as a lasting keepsake from a photo you cherish. We handle such requests with extra care and judge honestly whether the photo gives enough to work with.
Shipping & returns
Usually five working days after your approval: production plus shipping with PostNL. In busy periods it can take a little longer — we let you know beforehand if so.
Then we make it again, or you get your money back — contact us within 14 days of receipt. We send nothing out the door that we would not hang on our own wall.
Yes, to Belgium and, on request, to the rest of the EU. You see the shipping costs during the order process.
Privacy
Your photos are yours. We use them only to make your portrait, never sell them on and never use them for advertising. On request we delete them.